How to Access Free Wi-Fi at Starbucks in Japan

Do you remember the Japanese public Wi-Fi service I wrote about a couple of weeks ago? For less than $5 a month and available at more than 70,000 urban locations, it’s a steal!

But for the short-term traveler or sporadic Internet user, the new free Wi-Fi service at Starbucks might suffice your needs. And who doesn’t like free?!

Access to the service requires registration. The one downside is that you need an Internet connection to be able to complete the registration process so unless you have a smartphone that already has connectivity, you can’t buy your coffee and use the service then and there. This can be avoided, however, by registering before heading out for your latte.

UPDATE DECEMBER 2014 – You can now log in on the spot using your Facebook, Google or Twitter account details. No pre-registration required. If, however, you’d prefer not to log in via your social media accounts, follow the instructions below.

The registration process is very simple, can be completed in seconds, and you only need do it once.

1. Access the registration screen at: and enter your email address and a password of your choice.

2. Check your inbox and a provisional registration email should be waiting for you. Click on it and then click on the link provided to complete your registration.

Note that the provisional registration email only remains valid for 24 hours so be sure to follow through with Step 2 within that time period to avoid having to do Step 1 again.

Once at a Starbucks, simply connect to “at_STARBUCKS_Wi2″, open a web browser and type in your log-in ID (your email address) and password into the log-in screen.

Multiple devices can be used with the same log-in but not simultaneously. If you do need to have another device logged on at the same time, however, you could easily get around this by registering another email address.

The free service is not yet available at all stores but you are basically covered if in inner-city Tokyo. There are plans to roll out the service to all stores across the country in the not too distant future.

For more info about the service and where it is available, please check their website.

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  • Mark

    I’m trying to register right now but it says my email is invalid. Maybe they changed it so you have to use one of those Japanese phone emails. -.-

    • Jessica Korteman

      Hi Mark,

      Sorry to hear you are having trouble. You are trying to register with a non-Starbucks Internet connection, right?

      Do you have another email address you can try? I’m not aware of any issues related specifically to Hotmail accounts, but I have seen notification in the past on some other unrelated websites that specified Hotmail addresses could not be used due to high levels of spam. I’m not sure if anything similar is happening here.

      I have used Gmail to register successfully in the past. If all else fails, perhaps you could create another account?

      Do let us know how you go. I’m sure other readers would appreciate any feedback if there are now issues with some types of email accounts.

      Many thanks and good luck!

  • Anna

    I’ll go to Tokyo in August. If I register now, for how long will my login be valid?

    • Jessica Korteman

      Hi Anna, as far as I am aware, the log-in doesn’t expire. You just need to make sure you follow through with the registration process via your email account within the 24 hour period, but after that you should be free to use it whenever you like. Have a great time in Tokyo! :)

  • Lyndsay/ Discount Travel Blogger

    I heard how expensive it is to travel Japan, yet for bloggers like us, WiFi is a necessity. Good job for sharing this tip! I’m sure other people will appreciate this a lot!

    • Jessica Korteman

      Thanks, Lyndsay! Yes, Japan can be expensive for the traveler but there are certainly ways to cut costs, and we’ll always share them here for everyone to benefit from when we find them :)

  • GiggsMcGill Jill

    These tips are awesome! I hope to visit Japan someday, and knowing stuff like this is always appreciated! :)

    • Jessica Korteman

      Thanks, Jill! Always glad to hear when readers find content helpful for their own travels. And yes, you’ll definitely have to visit Japan someday! :)